Keystone's core business is providing 'After The Event' insurance. However, to help ourselves and our business partners to grow we have developed the services outlined below. We pride ourselves on our flexibility and if you have a special requirement we will be glad to adapt to your specific needs.
Click on a service for more information.
Underwriting
We have a well-deserved reputation for underwriting challenging and non standard risks that have been declined by other insurers.Our extensive experience in handling such risks gives us the confidence to continue with support for you and your client in situations when most other insurers would withdraw.
We do not guarantee to cover every case to trial or appeal, but we do have the experience and skill to determine the cases that are likely to succeed. We are always prepared to back our own judgment and encourage cases to proceed as appropriate.
Call Centre Services
We have more than five years experience in providing high quality specialist personal injury call centre services, dealing with both incoming and outgoing calls. Our staff retention record is exceptional and consequently our team has accrued considerable experience. Keystone call centre staff are carefully selected for their professional and friendly manner and their continued development is supported by ongoing training, with particular emphasis on personal injury law.
Keystone’s call centre facilities work on behalf of English and Scottish law firms, claims management companies and insurance brokers.
Case Evaluation
We have the experience and expertise to filter and assess enquiries in accordance with your pre-defined acceptance criteria. This could be as simple as excluding non PI enquiries or as complex as assessing liability and quantum.
Personal Injury Claims Marketing and Administration
Keystone understands the importance of cost effective marketing and we are well advanced with plans to provide low cost, effective and, above all, compliant, marketing which will be introduced to follow the proposed MOJ changes.
Please do not hesitate to contact us for further details of how we can help your firm with Call Centre Services, Case Evaluation, Claims Marketing and Administration or any ATE related problem.
